Account & Data Deletion Policy — Medorna

How to Request Data Deletion

To request deletion of your personal data, please contact our support team using the contact details below.

Please include the following information in your request:

• Your full name
• Email address associated with your Medorna account, if applicable
• Mobile number associated with your Medorna account, if applicable
• A clear request stating that you want your personal data deleted

For security purposes, we may ask you to provide additional information to verify your identity before processing the request.

What Happens After Your Request?

Once we receive your request:

1. 1
   We will verify the request and your identity where necessary.
2. 2
   We will identify the personal data associated with your account or request.
3. 3
   We will delete or anonymize the personal data that we are legally permitted to delete.
4. 4
   We will notify you once the request has been processed.

Some information may need to be retained where required by applicable law, regulations, accounting requirements, fraud prevention, dispute resolution, or other legitimate legal obligations.

Data Associated With Meta Services

If you have interacted with Medorna through Meta services such as Facebook, Instagram, or WhatsApp, your request may include personal information that we process in connection with those services.

Submitting a deletion request to Medorna does not delete information that is independently controlled by Meta. For information held directly by Meta, please refer to Meta’s own privacy and data-management tools.

Contact Us

For any questions regarding your personal data or to submit a deletion request, please contact:

Medorna

Go to Contact Page →

We will handle your request in accordance with our Privacy Policy and applicable data protection requirements.

Privacy Policy

For more information about how Medorna collects, uses, stores, and protects personal information, please refer to our Privacy Policy.